

	Confero's Frequently Asked Questions for Shoppers
	What is a mystery shopper? Why is mystery shopping important? Who are Confero's Clients? Who are Confero's Shoppers? Is special expertise required? How do I start mystery shopping for Confero? May I also shop for other companies? What does being an MSPA member mean and why is it important to me? What are common mystery shopping terms I should be familiar with? Will the client know who I am? I was promised to be able to shop for your company. I bought a directory listing many shopping companies, yet you have no shops for me. Why is that? How do I register my profile with Confero? How are shopping assignments made? I've conducted a few shops - how do I get more? I have a shopper rating of 5 but the shop I want to apply for requires a 7. How do I obtain a higher shopper grade or rating? Will I be required to accept new assignments? How often are shoppers contacted? What is the shopper job board and how do I use it? How are shoppers rated? How can I improve my shopper rating? I disagree with my rating for a particular shop. What should I do? What is required during assignments? What if I cannot complete an assigned shop? How do I know what to purchase? What are guidelines? What are shop materials? How do I submit my reports and validation? I received an email announcing a shop in my area that I want to shop but when I apply for it I don't get it. Why? Why am I not being awarded shops that I apply for? Who do I call if I have a question about my shop? How are shoppers compensated? How do I get paid for my mystery shop? Why is it so important to return unused prizes? What about taxes? What is a revealed shop? When I look into my shopper's log it my shop says Pending as status. Why? Will I be notified when payment is made? How? I am a mystery shopper and have used Sassie before. Why can't I log in? I have forgotten my Sassie/Confero password. Can you send it to me? My email or mailing address has changed. Can you change it for me? Can I change my PayPal address? Home