What are shop materials?

Shop Materials

ü      Non-Prize Shops: For shops that do not involve on the spot prizes, you will receive an e-mail from your scheduler confirming the shop.  At this point, it is your responsibility to login to your Shopper Log and read the guidelines for that particular shop.  You will not receive anything in the mail to complete these shops, unless otherwise advised by your scheduler that a package will arrive.  If you conduct multiple shops for our clients, please remember to check the guidelines before EACH shop.  Guidelines change constantly, and it is imperative that you conduct the shop according to the most recent version.

ü      Prize Shops (typically advanced shopper assignments): If you have been selected for a shop that does involve prizes, you will receive a package from Confero containing materials you will need to complete the shop.  This may include gift cards, certificates of merit for the client’s staff, or other various tools you will need to conduct your shop.  They will arrive via courier, typically DHL or FedEx.  We ship out hundreds of packages daily and our couriers cannot deliver to PO Boxes.  As a result, if you accept a shop that uses prizes, you MUST have a permanent address listed in your shopper profile.  Confero routinely deletes shops where shoppers have only a PO Box listed in their profile.  Keep in mind that Confero REQUIRES that someone sign for the package (it will not be left at your door.)  When you accept a shop, please be sure that there will be someone available to sign for the package when it arrives.

When you receive the package, please review and familiarize yourself with its contents. The contents will be clearly labeled.  Be sure not to open something you should not (such as an envelope clearly marked “To Be Opened By Manager”), and to keep incentives in a location where they will not be handled until awarded to store management or returned to Confero.  The guidelines in your shopper profile will provide detailed instructions.