Elaine
Buxton joined Confero in 1987. Prior to joining Confero, Elaine
was Operations Manager for Wedgwood China Marketing Ltd., a Frankfurt,
Germany-based division of Wedgwood China. Her $12
million 31-store division marketed Wedgwood china products to NATO forces in
Germany, Italy, Belgium. Elaine managed distribution, training, buying, and
administration.
Elaine holds an M.B.A. from Meredith
College and a B.S. Business Administration degree from the University of
North Carolina at Chapel Hill.
Her publications include: Mystery
Shopping Studies and Customer Satisfaction Studies: A Comparison,
(Quirk's Marketing Research Review, Jan 2000) Are Quality and Timeliness Competing Priorities?
(Quirk's Marketing Research Review, Jan 1999); The Restructuring of Litchford
Marketing, Southeast Case Research Journal,
1994.
Professional and community involvement includes:
- Mystery Shopping Providers Association,
Board of Directors, Treasurer. 1998-2003
- Women's Presidents Organization,
2005-present
- Meredith College Board of Trustees. Executive
Committee. 1998-2000
- First Citizens Bank Board of Directors, Cary, NC
1992-2000
- Cary Chamber of Commerce Board of Directors
1994-97.
- Meredith College Board of Associates. 1993-1997.
- Raleigh Professional Women's Forum.
President 1991-92.
- Broyhill Leadership Institute, Advisory Committee
1994-97.
- Meredith College Business Mentor Program, Chair
1993-94.
- Life Experiences (United Way agency) Board of
Directors 1988-91. Chairman 1991.
- Heart of Carolina Chapter, International Customer
Service Association, Director 1990-92.
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