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Coaching for Performance – Use Mystery Shopping Data to Enhance Customer Experience

Sep 11, 2014 by Confero Inc.

At the store level, stats are worthless without a coach to personalize the information, relate it to the team, and translate it in a concise way to keep employees up to date.  Here are five ways to make sense of mystery shopping data.

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Ratchet and Wrench Interviews Elaine Buxton

Jun 30, 2014 by Confero Inc.

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Confero Participates in Worldwide Smiling Report

Mar 31, 2014 by Confero Inc.

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Elaine Buxton of Confero Elected Vice Chair of Better Business Bureau of Eastern North Carolina

Mar 01, 2014 by Confero Inc.

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DiversityBusiness.com Recognizes Confero as Top Business

Feb 20, 2014 by Confero Inc.

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