Press Releases

Confero Inc. President Named to Enterprising Women Magazine’s Advisory Board

May 05, 2009 by Confero Inc.

CARY, N.C. — Confero, Inc. a national customer experience measurement firm, has announced that Elaine Buxton, president, has been named to the Enterprising Women Advisory Board for Enterprising Women magazine. Enterprising Women magazine is the nation’s only women-owned magazine published exclusively for women business owners that chronicles the growing political, economic and social influence and power of entrepreneurial women. As a board member, Buxton will provide advice to the publication’s staff to tailor the publication to meet the needs of entrepreneurial women.

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Confero President Elaine Buxton Elected To Mystery Shopping Providers Association Board Of Directors

Mar 30, 2009 by Confero Inc.

CARY, N.C. — Confero, Inc., (www.conferoinc.com), a national customer experience measurement firm, has announced that Elaine Buxton, president, has been elected to the Mystery Shopping Providers Association (MSPA) of North America’s 2009 board of directors. With more than 200 members worldwide, the MSPA is the largest professional trade association dedicated to improving service quality using anonymous resources. Buxton will serve as the internal communications chair for the 11-member MSPA North America board. Confero has been a charter member of the MSPA since 1998, and Buxton previously served on the board as treasurer from 1998 to 2003. Confero, Inc. offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs. “I am honored to have been elected to serve on the Mystery Shopping Providers Association’s North America board of directors,” said Buxton. “I pledge to work diligently with MSPA to promote and grow the mystery shopping industry in North America.”

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Confero, Inc. Recognized As Top Business By DiversityBusiness.com

Mar 11, 2009 by Confero Inc.

CARY, N.C. March 11, 2009. Elaine Buxton, president of Confero, Inc., (www.conferoinc.com), has announced that the firm has been selected as one of the Top 100 Women-Owned Businesses in North Carolina for 2008 by DiversityBusiness.com. DiversityBusiness.com conducted its ninth annual survey of more than 650,000 businesses in the United States for the awards, which are based on annual gross sales. The awards ceremony will take place April 29—May 1 at Disney’s Contemporary Resort in Orlando, Fla.

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Will Cupid’s Arrow Cut Through This Recession?

Feb 12, 2009 by Confero Inc.

Cary, NC February 12, 2009 – Elaine Buxton, President of Confero, Inc., a customer experience measurement firm, has announced the firm’s participation in the Benchmark Collaborative’s Valentine’s Day consumer survey. The Benchmark Collaborative survey results indicated that even with the economic woes facing our nation, Americans are still eager to play Cupid this Valentine’s Day. The survey asked 1397 consumers in the U.S. about their spending intentions for the coming week.

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Confero President serves on Industry Panel at Mystery Shopping Providers Association Conference

Sep 25, 2008 by Confero Inc.

Miami, FL – September 25, 2008 — Elaine Buxton of Confero, Inc. served on an industry panel discussion today at the Mystery Shopping Providers Association (MSPA) annual conference. The discussion entitled “Recognizing and Dealing with Fraudulent Shoppers” was presented to members of MSPA North America..

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