Cary, NC. — January 1, 2000 — JoAnn Buxton, Chairman of Confero, Inc. announced today that Elaine Buxton has been named President of Confero, Inc. “Elaine is incredibly prepared to take the business into the new millennium,” said JoAnn Buxton.
Raleigh, NC. — May 12, 1999 — Elaine Buxton is one of 100 Meredith College to be honored at a special ceremony Friday night at the college’s Raleigh campus.
During the event, the college will dedicate a mural hanging in the student center which celebrates the 100th anniversary of the year Meredith opened its doors (1899).
Raleigh, NC. — February 16, 1999 — Elaine Buxton discussed local customer service with WRAL-TV reporter Ericka Lewis today , following the annual release of the American Customer Satisfaction Survey.
Raleigh, NC. — January, 1999 — This month’s issue of Quirk’s Marketing Research Review includes an article written by Confero Inc. president Elaine Buxton, entitled Mystery Shopping Reports: Are Quality and Timeliness Competing Priorities?. The article discusses widespread acceptance of internet reporting for mystery shopping programs and the dilemmas that speedy reporting presents to both mystery shopping providers and end users. “I was pleased to share our experience and insights with the industry,” said Ms. Buxton.
Raleigh, NC. — October 1998. — Elaine Buxton, Executive Vice President of Confero, Inc., recently attended the first official meeting of the Mystery Shopping Providers’ Association held in Dallas.
confero mystery shopping mystery shopper customer experience elaine buxton customer experience research customer experience measurement mystery shopping providers association customer satisfaction national top 100 scam shopper hot spots mystery shop mspa scheduler email consumer alert better business bureau telephone mystery shopping on the spot rewards bbb contest casual dining mystery shopping bank customer service