Customer Experience Research, Rewards, Results

Learn How We Can Grow Your Business

Elaine Buxton Named Judge For Health Magazine’s America’s Healthiest Shopping

Share

Mar 02, 2010 by Confero Inc.

Confero, Inc. President Reviews Top U.S. Discount And Department Stores On Customer Service, Eco-Friendliness, More!

CARY, N.C. – Confero, Inc. (www.conferoinc.com), a national customer experience measurement firm, has announced that Elaine Buxton, president, was named a Healthy Shopping Expert judge by Health magazine. Buxton, alongside fellow judges J. Nick Baird, MD, CEO of the Alliance to Make US Healthiest, and Marianne Wilson, editor in chief of Chain Store Age, rated discount and department stores nationwide for Health magazine’s America’s Healthiest Shopping feature. Each store was rated based on healthy criteria, including comfort, cleanliness, customer service, and eco-friendliness.

QUOTES:
“I am honored to be included as a judge in Health magazine’s America’s Healthiest Shopping feature,” said Buxton. “I have been inspired by the efforts of so many retailers as they work to provide healthy facilities, shopping experiences and products for their customers.”

DETAILS: – For more information on Health magazine’s Healthy Shopping Experts, visit http://living.health.com/2009/11/20/americas-healthiest-shopping.

- Buxton is president of the board of directors for the Mystery Shopping Providers Association (MSPA) (www.mysteryshop.org), an organization dedicated to improving the quality of service in the retail industry through the establishment of professional standards and ethics for the industry, as well as the education of providers, clients and shoppers on service quality. She was named a 2009 Women Extraordinaire honoree, and she serves on the advisory board for Enterprising Women magazine.

ABOUT CONFERO, INC. CUSTOMER EXPERIENCE RESEARCH:
Confero, Inc. is a national customer experience measurement firm dedicated to helping clients provide outstanding service to their customers. The firm offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs. Serving all of the United States and Canada, Confero utilizes more than 130,000 independently-contracted mystery shoppers who provide accurate, objective feedback to help companies identify competitive opportunities and increase customer service accountability throughout their organizations. In 2009, Confero was ranked on Inc. magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing businesses. In addition, Confero ranked No. 51 on the 2009 Top 100 N.C. Small Businesses list. For more information, call (800) 326-3880 or visit www.conferoinc.com.

Tagged: mystery shopper, customer experience, confero, customer service, mystery shopping, mystery shopping providers association, elaine buxton, mspa, secret shopping, secret shopper,