Employee Incentive and Rewards Ideas

Jul 28, 2011 by Confero Inc.

Our experience in employee recognition and on-the-spot rewards in different industries has opened our eyes to the creative ideas introduced by our clients and our client services team. 

This idea is one of our favorites. The Raleigh-Durham Airport Authority (RDUAA), a long time client, honors associates who score 100% on the mystery shops Confero conducts at the RDU airport. The airport authority changes the gift over time and tracks which employee receives which item, so that the award item is always fresh and meaningful for the recipient. This summer, the RDUAA presented top performers with a car sunshade imprinted with the RDU logo and the tagline Exceptional Service. In our heat wave in North Carolina this summer, the sun shades have not only been useful, they have become coveted. On any given day, the employee parking areas are peppered with cars using the sun shade. Now that recognition item is not only a valuable item for the recipient, it has become a daily reminder of customer service as employees come into work. At one point, the air traffic controllers in the tower even noticed the sunshades and asked how to procure one! 

This year is Confero’s 25thyear in business, so we have periodically featured a “25” list in a newsletter article. So here are  our top 25 employee incentive ideas. Please share your ideas with us! 

  1. Restaurant gift cards
  2. Prepaid American Express or Visa gift cards
  3. Department store gift cards
  4. Grocery store gift cards
  5. iTunes cards
  6. Gas cards
  7. Vacation day
  8. Extra hour for lunch
  9. Choice of schedule for upcoming time period
  10. Awards and recognition  Certificate
  11. Company logo items of value (such as the sunshade mentioned above)
  12. Movie tickets
  13. Event or concert  tickets
  14. Cash
  15. Points to accumulate and use toward “purchase” of any company reward
  16. Yearly incentives, such as weekend getaways
  17. Breakfast or lunch for the team, brought in by manager
  18. Payroll incentives
  19. Lunch for team at local restaurant
  20. Plaque delivered by manager at staff meeting
  21. Rotating trophy (think of the Stanley Cup)
  22. Drawing entries:   Monthly, quarterly or yearly
  23. Party for employee and work group
  24. Downloadable prizes (iTunes, points, etc)
  25. A sincere thank you

Tagged: mystery shopper, customer experience, customer service, confero, secret shopping, mystery shopping, on the spot rewards, retail, banking, secret shopper,

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