It’s beneficial to take this thinking further. Setting sales goals for your staff, using mystery shoppers to see that they are working toward them and then rewarding success creates revenue generation opportunities.
What if your mystery shopping program also produced an immediate pop in revenue? For an example of this in action, visit
Confero’s case study on up selling; “Revenue Generation via Upselling”
Tagged: confero, mystery shopping, mystery shopper, customer experience, return on investment, roi, casual dining mystery shopping, qsr mystery shopping, quick service restaurant, upselling
Elaine Buxton Elected President of the Mystery Shopping Providers Association Board of Directors
Go Red for Women on February 5th!
Refer a friend and you could win $50! List Updated January 8, 2010
Elaine Buxton Featured In 2010 Woman’s Advantage Calendar
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