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New Contest! MSPA Gold Certification DVD Giveaway!

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May 24, 2011 by Confero Inc.

This quarter we are giving away another MSPA Gold Certification DVD. To enter this contest, leave a comment on this blog post answering this question:

Mystery shoppers observe and report on customer service every day. What is the one thing an employee or business can do to turn a negative customer service experience into a positive one?

How to leave a comment on this blog post:

Scroll to bottom of the page where it says Comments.
Enter your name (you do not have to enter your last name if you do not want to)
Enter the email address you have listed in Confero Compass. (Your email address will not show to anyone but Confero. This is how we will contact you if you win!)
Answer the question in the comment box: Mystery shoppers evaluate customer service every day. What is the one thing an employee or business can do to turn a negative customer service experience into a positive one?
Enter the code (this is to eliminate spammers).
Click Submit! Refresh the screen after submitting your comment and it should now be listed under the blog post.

Tagged: contest, shopper certification, mspa gold certification,