Customer Satisfaction News
Confero Profiled in Triangle Business Journal
Oct 02, 2009 by Confero Inc.
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Confero President Elaine Buxton Named 2009 Businesss Leader Woman Extraordinaire
Dec 09, 2009 by Confero Inc.
Elaine Buxton Featured In 2010 Woman’s Advantage Calendar
Jan 05, 2010 by Confero Inc.
Elaine Buxton Elected To Better Business Bureau Of Eastern North Carolina Board Of Directors
Mar 11, 2010 by Confero Inc.
Confero, Inc. President Supports Advancing Marketplace Trust
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June 2010: Low Hanging Fruit: These Stats Show Opportunities to Best the Competition
Jun 15, 2010 by Confero Inc.
Last month, we highlighted a few relevant customer service statistics. This month, we look at more that may surprise you and inspire you to contemplate where to deploy your training and other resources.
- 92% of all customer interactions happen via the phone. (Gartner)
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