CARY, N.C.—Elaine Buxton, president of Confero, Inc., (www.conferoinc.com), has announced that the national customer experience measurement firm has been recognized by Inc. magazine as one of America’s fastest-growing private companies.
The 2009 Inc. 5000 is a list of the nation’s top 5,000 fastest-growing businesses based on revenue growth from 2005 through 2008, and represents the most comprehensive look at the most important segment of the economy—America’s independent-minded entrepreneurs. During the three (3) year period beginning in 2005, Confero has experienced
CARY, N.C. —Elaine Buxton, president of Confero, Inc., (www.conferoinc.com), a national customer experience measurement firm, has announced that Katie Bean has been named communications manager. In this position, Bean will handle communications with the firm’s shopper community as well as the community at large, maintaining Confero’s presence on social networking sites such as Facebook and Twitter. Additionally, she will be responsible for client education and survey design. Bean began as an intern at Confero and has more than four years of industry experience. A native of North Carolina, Bean earned a Bachelor of Arts degree in history along with her N.C. Teaching Certification from N.C. State University. She resides in Cary and stays involved with the community through coaching softball at both Green Hope High School and Apex Parks and Recreation.
Confero, Inc. offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research,
Cary, NC — October 2, 2009 Confero Inc. was profiled in the Business Journal’s “Sales and Marketing: Sales Stories” section this week. Click here to read the full article entitled: Using Metrics to Help Retail Shops Sell More”.
[0] Comments
CARY, N.C. – Confero, Inc. (www.conferoinc.com), a national customer experience measurement firm, has announced that Elaine Buxton, president of the firm, has been named a 2009 Women Extraordinaire recipient by Business Leader magazine.
Those selected as Women Extraordinaire honorees are recognized for being leaders, innovators, problem solvers and inspirations to other women. These women serve the community by making a difference for worthy causes or by providing leadership, direction or support to a service-based professional, civic or charitable organization. Sixteen women business leaders in the Triangle were honored at an awards ceremony on Dec. 7 and will be featured in Business Leader magazine.
QUOTES:
“I am honored to be recognized among such an esteemed group of women business leaders,” said Buxton. “I thank Business Leader magazine for this honor, and I look forward to continuing to serve the Triangle community.”
DETAILS: – Buxton serves as the president-elect of the board of directors for the Mystery Shopping Providers Association (MSPA) as well as on the Advisory Board for Enterprising Women magazine.
CARY, N.C. — Elaine Buxton, president of Confero, Inc., (www.conferoinc.com), a national customer experience measurement firm, will be featured in the 2010 Woman’s Advantage Page-A-Day Calendar. The calendar includes daily advice from successful women business owners across the U.S. and Canada on topics such as strategy, teambuilding, marketing and finance. Each day will provide advice from a thriving woman entrepreneur, who is successfully expanding their business. This marks the third consecutive year in which Buxton’s advice has been included in the calendar.
mystery shopping confero mystery shopper customer experience customer satisfaction mystery shop elaine buxton customer experience research customer experience measurement customer service mystery shopping providers association national ivr mystery shop reports scam employee training mspa top 100 telephone mystery shopping shopper hot spots scheduler web surveys better business bureau consumer alert bbb