Confero Blog
Confero Profiled in Triangle Business Journal
by Confero Inc.
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Confero President Elaine Buxton Named 2009 Businesss Leader Woman Extraordinaire
by Confero Inc.
Elaine Buxton Featured In 2010 Woman’s Advantage Calendar
by Confero Inc.
Elaine Buxton Elected To Better Business Bureau Of Eastern North Carolina Board Of Directors
by Confero Inc.
Confero, Inc. President Supports Advancing Marketplace Trust
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June 2010: Low Hanging Fruit: These Stats Show Opportunities to Best the Competition
by Confero Inc.
Last month, we highlighted a few relevant customer service statistics. This month, we look at more that may surprise you and inspire you to contemplate where to deploy your training and other resources.
- 92% of all customer interactions happen via the phone. (Gartner)
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