Shopper News

Go Red for Women on February 5th!

by Confero Inc.

“ Go Red for Women on February 5th!

Confero, Inc. is encouraging all our employees and mystery shoppers to circle February 5th, 2010 in red on their calendars. That’s the day Confero will join the American Heart Association (AHA)‘s fight against heart disease by holding Wear Red Day. We encourage everyone to participate by wearing red and donating $5 to help the AHA raise women’s awareness of cardiovascular disease and empower women to reduce their risk.

We are proud to be joining the AHA and other concerned companies and organizations across America in the fight against the #1 killer of women— as well as of men. Wear Red Day is a chance for us to arm ourselves with knowledge about this devastating disease and to raise funds that will help the AHA advance its research and education efforts.

Here at Confero, Inc. we have started a team website to help raise money in the fight against heart disease. Confero employees and mystery shoppers are urged to make donations to support this cause. Every penny counts! We also would like to encourage our mystery shoppers to find us on Facebook and become a Fan of Confero. For every new Facebook Fan between now and February 5th, 2010, Confero will donate $1, up to $1,000! Spread the word; tell your friends and family to become a fan of Confero today!

Learn more about the national cause to increase awareness and help women reduce their risk of heart disease at GoRedForWomen.org.

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Refer a friend and you could win $50! List Updated January 8, 2010

by Confero Inc.

Updated 01/08/10

We are pleased to announce our newest Shopper Hot Spots areas.

These are areas in which we need to recruit additional mystery shoppers for a variety of reasons:

  • We need shoppers who live near the locations being shopped, especially in this time of high gas prices!
  • Shoppers are rotated so several shoppers are needed in each location being shopped, even in small-town markets!
  • We may have new programs starting in an area.

Current Hot Spots….
These are the cities in which we need shoppers NOW and we would appreciate your referrals. At the end of each month, we will draw the name of one lucky referrer who will receive a $50 bonus from Confero (to qualify, your referred friend must have successfully completed a mystery shop). We will announce the winners here each month (in such a way that identities are kept secret!)

Just click on a city below

We welcome all referrals, but only those for the cities below will qualify for the monthly drawing.

AK – Fairbanks
AZ – Flagstaff
AZ – Payson
AZ – Show Low
AZ – Snowflake
CA – Arroyo Grande
CA – Atascafero
CA – Elk Grove
CA – Fairfield
CA – Galt
CA – Goleta
CA – Lampoc
CA – Pasa Robles
CA – Sacramento
CA – San Luis Obispo
CA – Santa Maria
CO – Canon City
CO – Cortez
CO – Durango
ID – Idaho Falls
IL – Bellville
IL – Bethalto
IL – Jerseyville
IL – Litchfield
IL – Vandalia
KY – Bedford
KY – Owenton
MD – Brentwood
MO – St. Louis
MT – Bozeman
MT – Missoula
NC – Ahoskie
NC – Banner Elk
NC – Boone
NC – Charlotte
NC – Denton
NC – Dobson
NC – Greenville
NC – Hickory
NC – Mooresville
NC – Murfreesboro
NC – Newland
NC – Ocean Isle Beach
NC – Robbins
NC – Scotland Neck
NC – Sparta
NC – Warrenton
NC – West Jefferson
NC – Wilksboro
NM – Albuquerque
NM – Farmington
NM – Las Cruces
NM – Santa Fe
SC – Little River
SC – North Myrtle Beach
VA – Culpepper
VA – Dumphries
VA – Front Royal
VA – Stuart
VA – Warrenton
WA – Hermiston
WA – Kennewick
WA – Liberty Lake
WA – Pasco
WA – Richland
WA – Walla Walla

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Attention Shoppers

by Confero Inc.

Updated: 12/23/09

Confero, Inc. will be closed December 24th & December 25th. Our office will reopen on Monday, December 28th. Many members of our scheduling team will be working over the weekend on projects being conducted over the holiday weekend. If you are have any questions about a shop you are conducting, please contact your scheduler via email. Please be sure you contact the correct scheduler by clicking the Help/Contact link in your shopper log.

Happy Holidays!

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New Program Requires Shopper Test

by Confero Inc.

Confero, Inc. is currently running a prize reveal mystery shop program that requires all shoppers to pass a short test before they are eligible to apply for any of these shops. This is a large, nationwide program and we are looking for detail-oriented mystery shoppers. We are using a shopper test for this program because the shop requirements are VERY different from our usual.

To be eligible for the shopper test, you must have a rating of 7 or higher and a verified Social Security Number in our Compass system. If you meet these requirements and are interested in taking the test for these shops, please log into your shopper log and view the test materials prior to taking the test. The link to the test materials is at the top of your shopper log, above your name.

The test is graded Pass/Fail. 100% is required for a pass. If you do not pass the test on the first try, you must wait 1 day to retake it. Be sure to read the test material before you take the test! If you pass the test, you will be granted the qualification for the program. Please note that this is not a self-assign program; once you have the qualification, you will still need to apply for shops on the job board and wait to be assigned by the scheduler for the program.

Below is an example of a shopper log to show you where to find the test materials and where the qualification will show in your shopper log once it has been successfully completed.

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Check your Prize-Reveal shop materials as soon as they arrive!

by Confero Inc.

If you accept a shop assignment that requires you to receive shop materials FedEx, be sure to open the package when it arrives and take a quick inventory of the contents. Usually, if you are receiving shop materials then you are conducting an instant prize reveal mystery shop. These items will be included in most prize packages:

  • Prize Confirmation Form: This is a document that the shopper presents to the manager to be signed after the completed shop visit. This document details the success criteria and the prize distribution for the store’s employees. Some forms require listing the first and last names of the manager and the order taker. Other forms require the first and last names of ALL employees on duty. The Client Required Guidelines document will specify which names are required from the manager.

  • Congratulations Certificate: This is a document stores receive if they have met the success criteria during the shop. The shopper can leave this with the manager on duty for him or her to fill out.

  • Oops! Card: This is usually a 4X6 index card like document, but sizes vary depending on the client. This document is given to the manager on duty if a prize-reveal shop is unsuccessful.

  • Prizes: The type of prize and the amount of prizes sent for each shop vary depending on the client. Sometimes prizes of multiple denominations are sent. The Client Required Guidelines document will identify who is to receive which prize for a successful shop.

  • Confero Return Packing Invoice: This is a document on a half-sheet of paper with details about returning unused prizes. Be sure to completely fill out the form, as this will ensure that the unused prizes get credited to your shop!

  • Return envelope with a FedEx pre-printed label on the front: Our fulfillment department has already placed the return label on the envelope that you are to use to return any unused prizes after the shop. The label is already pre-printed with Confero’s address; just fill out the Return Packing Invoice and place the invoice and prizes in the return envelope and seal!

It is important to understand the Client Required Guidelines when you are assigned a shop. There are a variety of other things that may arrive in your FedEx package depending on what kind of shop you are conducting. Some shops that require admission to a particular location will include an admissions ticket, parking passes or a letter from the client. Other clients require that we send thermometers or stop watches if they are looking for specific details in their shops.

It is extremely rare that a package will arrive without one of the pieces above. Each package is checked by two Confero staff members prior to being sent. All prizes are tracked, to ensure that we know where they were used if lost or stolen. Our tracking system allows us to trace lost or stolen cards down to the place they were used and, in most cases, security films can be pulled to see who used the cards. Amazing!

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