Shopper News

Mystery Shopper Invoice Payments will be issued 8/25/09

by Confero Inc.

As you know, Confero, Inc. issues shopper invoice payments each month on or about the 25th for all shops conducted during the previous month. Payments scheduled to be issued on 8/25 are now showing on your Confero Compass Shopper Log as “Pending”. Payments will be issued in the evening, following close of business.

If you have any questions about your Pending payment(s), please send an email to Confero Accounting and include the following: First and Last name, Type of shop, Date shop was conducted and a brief description of your question (missing payment, incorrect amount, etc). Our accounting department will research your question and respond to you via email ASAP!

For more information about our payment process, please visit our Shopper FAQ’s regarding Getting Paid.

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Confero Mystery Shopper Newsletter July 24 2009

by Confero Inc.

Confero on Facebook!

Confero has joined Facebook!!
Become a fan
of our company page today! We are hoping Facebook will allow us to better our communication with shoppers. Look for daily updates from our schedulers and exciting new information and contests!

Monthly Mystery Shopper Payments

Shopper payments for July have been posted. Check your PayPal account if you conducted a shop for Confero in June. As a reminder, payments are issued on or around the 25th of each month following the month of completion. For prize shops, prizes must be returned before payment can be processed. Questions/Comments? Visit Confero’s FAQ Section

Social Security Verification

Just a reminder , if you received an email about verifying your social security number, please make sure that you log into your shopper profile and update the required information. Shops cannot be paid unless a valid social security number is on file. If you do not wish to give this information online, you have the option of sending in a W-9 to Confero. For more information visit our : blog post about the procedure

Confero Named Top 100 Business

Confero, Inc. has been ranked No. 51 on Business Leader magazine’s
2009 Top 100 N.C. Small Businesses list.
Celebrating the top small businesses in North Carolina, Business Leader magazine’s Top 100 distinction honors companies that have achieved significant revenue growth over the past five years and contributed to their community and their industry. Confero was featured in Business Leader magazine’s special June issue.

Hot Spots!

Don’t forget about our shopper Hot Spots! Hot Spots are locations where we are always recruiting shoppers. For each new shopper that you refer who successfully completes a Confero shop, your name will be entered into our monthly drawing for a $50 prize. Hot Spots Locations and Information

Job Board

Make sure you are visiting our Job Board frequently. We have a lot of exciting, new shops this summer that we want you to be a part of! This summer we are shopping theme parks, fast food restaurants, casual dining restaurants, retail locations, automotive, movie theaters, airports and various others.

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Mystery Shopper Invoice Payments will be issued 7/25/09

by Confero Inc.

As you know, Confero, Inc. issues shopper invoice payments each month on or about the 25th for all shops conducted during the previous month. Payments scheduled to be issued on 7/25 are now showing on your Confero Compass Shopper Log as “Pending”.

If you have any questions about your Pending payment(s), please send an email to Confero Accounting and include the following: First and Last name, Type of shop, Date shop was conducted and a brief description of your question (missing payment, incorrect amount, etc). Our accounting department will research your question and respond to you via email ASAP!

For more information about our payment process, please visit our Shopper FAQ’s regarding Getting Paid.

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Confero Hot Spot Mystery Shopper Referral Drawing Winners Announced

by Lana Meade

Congratulations to Carrie H and Marnie W, who referred shoppers to us from Ahoskie, NC and Banner Elk, NC. . Carrie and Marnie have each won $50 for referring a friend who successfully performed a shop for us. Please check the shopper hot spots referral center to refer someone you know to shop. If the person you refer performs a shop, you will qualify for our monthly $50.00 prize drawing! Visit the Shopper Hot Spots Referral Center for a list of the hot spots! To refer someone, simply click on the city listed that he/she is available to shop and submit the required information.

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Pre-Paid FedEx Prize Package Returns and Invoices

by Confero Inc.

If you have received an invoice from FedEx for your Confero return shipment, please forward it to incentives@conferoinc.com . We will ensure that this bill is reversed.

You are not responsible to pay any shipping costs. Please do not pay any Fedex bill that you receive.

Background: Last month, we emailed all shoppers who were involved in the national quick service restaurant program that required on the spot prize distribution. About 100 shoppers received bills, in error from FedEx, out of the 8000+ shoppers who participated in the national program in January and February 2009. As you may be aware, shipping is conducted using our client’s account. When our client switched from DHL (after DHL closed late last year) to FedEx, there were some billing glitches that occurred when the switch took place. Our project for this national client was its first major shipping effort using FedEx in 2009 and, unfortunately, most all the glitches hit during this national roll out. In some cases, shoppers were sent bills from FedEx for packages they returned to Confero. These invoices were billed in error and we are working with FedEx to get these resolved immediately. We have been assured that this will be resolved quickly with FedEx. Unfortunately, FedEx cannot tell us which shoppers were billed and which were not. We apologize for any frustration this has caused. We ask that you please work closely with us by forwarding any bill you receive from FedEx to incentives@conferoinc.com.

We appreciate your patience! We look forward to working with you in the future.

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