Confero named Finalist in 13th Annual Stevie® Awards for Women in Business

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Oct 11, 2016 by Confero Inc.

Customer Experience Measurement Firm Recognized for 30 years in Business

CARY, N.C. – Elaine Buxton, CEO of Confero, Inc., (www.conferoinc.com), has announced that the national customer experience measurement firm has been named a Finalist in the 13th annual Stevie® Awards for Women in Business, and will ultimately win a Gold, Silver, or Bronze Stevie Award in the program.

The Stevie Awards for Women in Business honor women executives, entrepreneurs, employees and the companies they run – worldwide.  The Stevie Awards have been hailed as the world’s premier business awards.

Gold, Silver and Bronze Stevie Award winners will be announced during a gala event at the Marriott Marquis Hotel in New York on Friday, November 18.  Nominated women executives and entrepreneurs from the U.S.A. and several other countries are expected to attend.   The event will be broadcast on Livestream and the pre-show from the red carpet will be streamed on the Stevie Awards’ Facebook feed.

Confero earned the finalist distinction in the Company of the Year (Business Services companies with 10 or more employees).

Confero is among more than 1,500 entries submitted this year for consideration in more than 90 categories. Finalists were chosen by more than 110 business professionals worldwide during preliminary judging.  Members of five final judging committees will determine the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging October 17-26.

“The Confero team is excited to celebrate this recognition as part of Confero’s milestone 30th anniversary in 2016,” said Elaine Buxton, CEO. “I am so very proud of our team and Confero’s amazing 30 years of delivering high quality customer experience measurement solutions to clients.  Along the way, Confero has taken pride in providing opportunities to women in the workplace for those in its home office and for female independent contractors who help deliver Confero services in the field.  Great clients and hard work have afforded us this prestigious award, and we are all honored to receive it.”

In 1986, well before women-owned business were recognized for their potential success, educator and Confero founder JoAnn Buxton brought her daughter, Elaine Buxton, on board to launch a training needs assessment consultancy. Confero is now a nationally-recognized leader in customer experience measurement and mystery shopping services.  Today, Confero’s clients include Kaiser Permanente, AMC Theatres, Circle K Corp and the Raleigh-Durham Airport Authority. The firm has been recognized on the Inc. 5000 list of Fastest Growing Companies in the US, with a Pinnacle Award from the Raleigh Chamber of Commerce, a Stevie Award for Sales and Customer Service Consulting Practice of the Year and a Top100 Woman-Owned North Carolina Business by diversitybusiness.com.

Details about the Stevie Awards for Women in Business and the list of Finalists in all categories are available at www.StevieAwards.com/Women

About Confero, Inc.

Confero, Inc. is a national customer experience measurement firm dedicated to helping clients provide outstanding service to their customers. The firm offers customer service mystery shopping evaluations, customer brand support services, customer satisfaction research, and employee incentive and recognition programs.  Serving all of the United States and Canada, Confero utilizes more than 180,000 independently-contracted mystery shoppers who provide accurate, objective feedback to help companies identify competitive opportunities and increase customer service accountability throughout their organizations.  Confero is accredited by the Better Business Bureau (BBB) and its CEO, Elaine Buxton, currently serves as Chair of the Board of Directors of the Better Business Bureau Serving Eastern North Carolina. The firm is 90% female owned, with 71% female management.  

About The Stevie Awards

Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Tagged: customer service, mystery shopper, secret shopping, mystery shopping, customer experience research, secret shopper, customer surveys, marketing activation, employee engagement programs, women in business,

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