Customer Loyalty Calculator
The returns from a mystery shopping program go beyond the incremental revenue from suggestive selling. As employees up their performance under the program, companies benefit from higher quality service across the board, and this means more satisfied customers who refer others to you. Have you ever wondered how those increased referrals translate into dollars for your company? Enter your organization’s numbers below, and estimate what an increase in customer referrals can generate for you over a specific time period.