Client News

Auto Draft Payment Option Announced for Franchised Clients with Multiple Entities

Mar 31, 2015 by Confero Inc.

Own multiple franchised entities? Want each one to pay for their own mystery shop reporting? Sending us multiple checks? We have a solution! 

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Mystery Shopping Program Guide: Retail Mystery Shopping [Infographic]

Mar 31, 2015 by Confero Inc.

This checklist includes considerations for retail mystery shopping programs.

Retail Mystery Shopping Guide Infographic

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Four Tips for Managing Tablets and the Restaurant Guest Experience

Feb 27, 2015 by Confero Inc.

Tablets at the table offer benefits, but how do you measure their effectiveness in providing a better guest experience?  

How do tablets change the server’s role with the diners? 

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Mystery Shopping Program Guide: Telephone Mystery Shopping [Infographic]

Feb 27, 2015 by Confero Inc.

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Elaine Buxton of Confero Re-Elected Vice Chair of Better Business Bureau of Eastern North Carolina

Feb 19, 2015 by Confero Inc.

Elaine Buxton, Confero president and CEO, will serve a second year as vice chair of Better Business Bureau (BBB) of Eastern North Carolina’s board of directors for 2015.

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