Client News

Five Key Decisions for your Employee Recognition and Incentive Program

Apr 29, 2015 by Elaine Buxton

We seem to be in a “rewards” economy, with participants constantly asking “What’s in it for me?”  It’s difficult to shop, dine out or buy much of anything without being prodded with a reward for doing so: loyalty points, frequent customer apps, secret offers for special customers, “Kohl’s Cash”, “CVS ExtraBucks”, etc.

Your employees live in this economy, too, and are conditioned to look for rewards. Do you

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Program Guide: On Site Audits [Infographic]

Apr 29, 2015 by Confero Inc.

This checklist includes considerations for on site field audits.

 

Confero On Site Audit Guide

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Auto Draft Payment Option Announced for Franchised Clients with Multiple Entities

Mar 31, 2015 by Confero Inc.

Own multiple franchised entities? Want each one to pay for their own mystery shop reporting? Sending us multiple checks? We have a solution! 

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Mystery Shopping Program Guide: Retail Mystery Shopping [Infographic]

Mar 31, 2015 by Confero Inc.

This checklist includes considerations for retail mystery shopping programs.

Retail Mystery Shopping Guide Infographic

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Four Tips for Managing Tablets and the Restaurant Guest Experience

Feb 27, 2015 by Confero Inc.

Tablets at the table offer benefits, but how do you measure their effectiveness in providing a better guest experience?  

How do tablets change the server’s role with the diners? 

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