Data gathering is but the first step and understanding the results and then putting them into a format to present is what brings your data to life and gives it meaning. And to that end we partner with our clients to help them take their results from collected data to presentation.
Compass™ Key Features
Get role based summaries of your data 24/7 on demand
Unlimited custom dashboard views allow your management team to see their results, their way.
Quick access to what areas need focus using our “EKG” report
Scheduled email distribution of dashboard views
Secure reporting portal hosted on Amazon Web Services
Portal branding to reflect your corporate look
Single click to export a view to PDF or Excel for easy sharing
1-on-1 training and instructional how-to video library available
Click on report images for larger version
Readily see your hierarchy results side-by-side or as a ranked list with ability to click on a level to drill deeper into their results.
The EKG report lets any management level see at a glance the questions and locations most in need of attention
Congratulations or Coaching?
The top/bottom reports let you see who your best and struggling performers are and who has improved or regressed the most.
Track Your Results Over Time
Hierarchy or sectional scores, year-over-year results and even individual questions all can have their trending displayed.
Survey Summary trending with heat mapping allowing your team to see how each question is tracking over recent periods.
Crosstab reporting of results from two questions allows further analysis to detect possible correlations between key points such as day of week vs. employee offering assistance which may indicate staffing needs on certain days.
Turn any question into an action plan with your defined language of criticality levels and track progress of correction of non-conformities.
Social Media Monitor
Social media monitor of over 40 sources distilled down to easy to follow updates. See side-by-side how your social score and program score compare.
Net Promoter Score
Net Promoter Score (NPS) gives you strong indications of brand loyalty with added capabilities to see if it is trending in the right direction.
Pictures uploaded for your program? Compass’ Media Gallery lets you see all your images in an easy to use layout that can be filtered by date, location hierarchy, and specific picture question.
What Our Clients Say
The reports have been a revelation on how much work we need to do with the franchisees. I'm so glad we're doing this.
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