- Ask customers about specific brand or visit experiences.
- Provide an on-going way for customers to communicate feedback to you.
- Survey customers where they are: on the web, telephone, in-app, online or at your locations
- Track your metrics: Our team can help you define them
- Track Net Promoter Score (NPS)
- Combine with Social Media Monitoring to understand your customers more fully.
10 Oct, 2019 by Confero Inc.
We were excited to learn that Confero's parking research projects for RDU Airport Authority have been named one of four finalists in the 2019 Marketing...