May 28, 2022
Another MSPA Americas ShopperFest is in the books.! ShopperFest at Sea provided amazing content and networking aboard Royal Carribbean’s Independence of the Seas. Olivia French and Elaine Buxton represented us. Olivia presented a session on how to put together a mystery shopping route on vacation and another session on working with schedulers. Elaine served on […]
December 5, 2020
I am beyond grateful to lead a successful business, Confero. It has been a tough year for everyone. When we started our gratitude campaign last year (at 33 years), we had no idea that this year would be so hard for so many. To say thanks to clients, mystery shoppers, employees, suppliers, and friends who […]
September 28, 2020
Hello shoppers and auditors, I hope you are all doing well during this pandemic. We are seeing many clients restart their mystery shopping and audit programs. Most are updating their mystery shop or audit requirements to include Covid 19-related best practices. We also have some brand new programs starting soon, including a new audit program […]
January 25, 2016
Effective January 25, 2016, when mystery shoppers request shopping assignments from Confero, an email notice is sent to the shopper when their offer to shop is accepted. The shop requires confirmation.Confirming is easy! There are three different ways to confirm a shop:1. Click the link provided within the confirmation email or2. Copy and paste that link into your browser’s address bar or3. Log into your Shop Log, click on the Confirm button to the left of the shop listing. (If you have multiple shops, this may be easier to do them all at once).Confirming your shop will
February 20, 2015
You have finished your mystery shop, have your notes and are ready to write your report. How much detail should you include? Was that an important detail or not?
Here are some tips to help you when you fill out your next report.