Our compliance audit services support your best practices, mitigate risk and keep customer confidence.
Are you doing what you say you're going to do?
Does everyone in your company follow the rules? Our reporting provides objective third party metrics to support compliance across the entire organization. Store-level compliance is monitored, and company-wide compliance is reported.
Action plans ensure reports get attention:
- Remediate deficiencies.
- Rank criteria as high, medium, or low risk.
- Track managers to see who is logging in and completing action plans.
- Ensure ongoing problems get fixed.
Compliance audits for:
- Health and safety standards
- COVID CDC guidance compliance
- Alcohol, tobacco and vape age verification
- MPAA ticket sales to minors
- Proof of conditions on premise
- Merchandising and promotional support
- Regulatory issues
- Financial aid disclosures
- FDIC, SEC disclosure and practices
Audit visits can be announced or unannounced, scheduled or unscheduled.
Alcohol and Tobacco Sales: Compliance with ID Laws
A leading convenience store chain approached Confero about alcohol and tobacco compliance issues. To ensure compliance with all laws, the chain wanted Confero to send shoppers under age 30 to its units to buy alcohol and tobacco products. Confero recruited shoppers within the age range and dispatched them to specific locations to attempt these purchases. […]
Education Compliance Checks – What are Employees saying?
An online education services provider was interested in what associates told prospective students when they called to get information about online courses. The associates can discuss certain topics, such as financial aid, types of jobs following education and transfer of credits, but legal requirements dictate what they can and cannot say regarding these topics. Telephone […]
Education Phone Calls – Is what they’re saying legal?
A government organization approached Confero with an important compliance need. They wanted to learn if associates at post-secondary schools used appropriate language when talking with students about topics such as graduation rates, incomes for possible jobs after earning a degree, and promises about financial aid. Were employees stating things accurately and within the law? Confero […]
What Our Clients Say
Laura & Paul have been sending very easy to understand reports to us for longer than I have been with the company. We are happy to be listed as one of your references.
Nationwide Convenience Store
by Confero Inc.
Are the correct and current promotional signs in place at your stores or restaurants? Possibly, you are not sure, and you don’t have time to...
Experience: our seasoned project leaders will design your program to get the analytics you need.
Right size, right partner. Large enough for your national program. Small enough for your regional program.
Best in class program design.
A proven history of long term, satisfied clients.
Actionable, easy to use reporting.
Unlimited dashboard views allow your management team to see their results, their way.
Reporting tools for every need.
Worthy of your trust. We are known for integrity.
Comprehensive quality control baked into every process.
Industry leadership. Active leadership in the Mystery Shopping Professionals Association.
Performance incentive procurement and fulfillment. Reward your star performers.
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