• Photo of the award statue showing MSPA Mystery Shopper Choice 2021 Confero

    We are so proud to be named a 2021 Shoppers’ Choice Award Winner by MSPA Americas. Thank you to all the contract mystery shoppers who voted for us and to all our schedulers and editors who have built positive relationships with them over the years.

  • Confero Elite Member MSPA Americas Mystery Shopping Providers Association

    MSPA Elite Member

    We are proud of our work to support the mystery shopping industry. The MSPA Elite program recognizes member companies for distinguished leadership and support in advancing the goals of Mystery Shopping Professionals Association Americas. Elite member companies shoulder the advancement of the customer experience industry through active involvement in MSPA Americas.

  • Quirks Excellence Awards

    Confero and our client, the Raleigh-Durham Airport Authority (RDUAA), were nominated n the Nonprofit/Social Enterprise Research Project category based on our multi-year, multi project, multi-modal work with RDUAA on the development and execution of its branded parking services.  These awards spotlight researchers, vendors, products and services that are adding value and impact to marketing research.

  • BBB Torch Award

    This award honors companies that demonstrate a high level of character and ensure the organizations’ practices meet the highest standards of ethics. These companies generate trust among their employees, customers, and their communities. The award embodies the Better Business Bureau® mission of advancing marketplace trust. We are especially proud of this award, as integrity is part of everything we do.

  • Company of the Year (Business Services companies with 10+ employees)

    The Stevie Awards for Women in Business honor women executives, entrepreneurs, employees and the companies they run – worldwide.  Confero earned the finalist distinction in the Company of the Year category. This was a great way to celebrate Confero’s 30th year in business!

  • Sales Consulting Practice of the Year
    Customer Service Consulting Practice of the Year

    Confero was nominated for this award based on our work using on the spot prizes to motivate customer-facing employees in our clients’ locations. Nomination title: Leveraging mystery shopping and employee engagement for maximum sales.

  • 2011 Pinnacle Business Awards

    This award was presented the Greater Raleigh Chamber of Commerce entrepreneurs whose companies have exhibited staying power, innovation, and community involvement.

  • Customer Service Consulting Practice of the Year

    Confero’s nomination for this award was based on principles the firm was built on:
    Making the Client Look Good, Can-do Thinking, Never Say No, and Turn-on-a-Dime Projects. Clients call us with a need to get projects done. We get it.

  • 2010 Carolina Parent Family Friendly 50

    Our work environment offers a family friendly environment. Work flexibility is provided for family reasons. The atmosphere is relaxed. Over the years we have had a day care suite in our office, children who were out of school come to the office with their parent and employees bringing their dogs to work.

  • 2009 INC 5000 list of the fastest growing privately held companies in the US

    The 2009 Inc. 5000 is a list of the nation’s top 5,000 fastest-growing businesses based on revenue growth from 2005 through 2008 and represents the most comprehensive look at the most important segment of the economy—America’s independent-minded entrepreneurs. During the three (3) year period beginning in 2005, Confero has experienced 60% revenue growth. The companies included on the Inc. 5000 are responsible for creating more than 1 million jobs since their founding; making the list perhaps the best example of the impact private, fast-growing companies can have on the economy.

  • 1992 Cary Chamber Small Business of the Year.

    What an honor to receive this award, just six years after our founding. Not familiar with Cary? It is just outside of Raleigh  and part of the Research Triangle region of North Carolina.

    In 2020, Cary Ranked #1 for women achieving success in business in the US and 8th In US For “Recession-Resistant” Cities/#1 In NC. The Triangle area of NC ranks  No. 10 among  the world’s startup ecosystems

  • The Women’s Business Enterprise National Council (WBENC)

    The Women’s Business Enterprise National Council (WBENC) is the largest certifier of women-owned businesses in the U.S. and a leading advocate for women business owners and entrepreneurs. We have been a WBENC certified business since 2002. WBENC is also an approved Third Party Certifier for the United States Small Business Administration (SBA) Women-Owned Small Business (WOSB) Federal Contracting Program. We are a certified Woman Owned Small Business.

Our Clients

Our Clients