Government and Regulatory

Your goals may be challenging. We have the experienced team to overcome them. Take advantage of our experience recruiting mystery shoppers and auditors who have military access badges, airport security badges and who use specific services offered by local, state and federal government in the United States.


Sample government projects:

  • United States Census support: announced visits with photos to ensure store owners posted US Census signs
  • Retail stores for the military: store and restaurant visit mystery shops (AAFES and MCX)
  • Post-secondary school compliance, telephone and on site

Airport Services:

  • Mystery shopping for taxi service, parking , rental car, ground transportation, security checkpoints; retail stores, restaurants and restrooms inside the airport, pre and post security
  • Airport guest feedback
  • Focus groups
  • Onsite passenger interviews
  • Airport passenger studies, such as wayfinding

Services We Offer

We offer a full suite of services to help our clients measure and improve their customer & employee engagement.
Click on each service to learn more.
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Why Us

Why Confero?

  • Experience: our seasoned project leaders will design your program to get the analytics you need.
  • Right size, right partner. Large enough for your national program. Small enough for your regional program.
  • Best in class program design.
  • A proven history of long term, satisfied clients.
  • Actionable, easy to use reporting.
  • Unlimited dashboard views allow your management team to see their results, their way.
  • Reporting tools for every need.
  • Social monitoring tools that report alongside mystery shop, audit and on site reports.
  • Worthy of your trust. We are known for integrity.
  • Comprehensive quality control baked into every process.
  • Industry leadership. Active leadership in the Mystery Shopping Professionals Association.
  • Performance incentive procurement and fulfillment. Reward your star performers.

Contact Confero to see how we can help you.

Our Clients

Our Clients