30+ years of experience serving leading brands
Our experience, applied to your needs, means projects are designed correctly to provide the metrics that drive your business.
Technology & Innovation
Customized dashboard views allow your management team to see their results, their way. Easy to use reports show the why behind the numbers.
Incentives, Rewards and Motivation
Reward star performers or an entire team with branded virtual or physical gift cards showing your company logo and appreciation message
Unsurpassed Quality Assurance Process
Our clients rely heavily on the insights we provide, so we designed the most comprehensive report vetting and review processes in the industry.
Confero is a leading provider of customer experience research services to leading national brands, multi-unit and independent growth companies.
Customized solutions measure, monitor and report on front line performance and customer satisfaction so clients get the business intelligence needed to grow sales, build brand loyalty and increase bottom line results.
Services We Offer
We offer a full suite of services to help our clients measure and improve their customer & employee engagement.
Click on each service to learn more.
What Our Clients Say
Elaine and her team have not only met, but have exceeded my expectations with regards to their role in facilitating and reporting on the execution of a strategically important marketing program with my customer in the Philadelphia marketplace. I would highly recommend their services to anyone
Nationwide Fast Food Chain
This program has been nothing short of earth shattering for our leadership team. We have learned so much about our staff’s tendencies and where we need to do a better job on our training and coaching.
Property and Casualty Insurance Inspection and Reporting
The reports have been a revelation on how much work we need to do with the franchisees. I'm so glad we're doing this.
Fast Food Chain
Awards & Recognition
Founded in 1986, our mission is simple and remains: Help our client companies provide outstanding service to their own customers..