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Answers to commonly asked questions to help you better understand how the mystery shopping and auditing process works.
Find Mystery Shops & Audits
Ready to earn money? Registered evaluators have access to postings of available mystery shops/audits/evaluations
Shopper & Auditor Process Flow
When our clients need mystery shopping or auditing services, we reach out to the independent contractors who have registered with us.
Mystery shopping and auditing opportunities are for independent contractors only. You must be at least 18 years old, have reliable transportation, and a smartphone, tablet, or computer with internet access to register.
Sign up with your contact information, read and accept the Independent Contractor Agreement and answer some questions to help you find evaluations you would be interested in conducting.
Download apps (optional)
Various apps are used by different mystery shopping companies to advertise their unfilled evaluations. Take advantage of every resource and check out the various apps to help you locate more opportunities beyond Confero.
Check the Job Board
Here you will find all the available opportunities in your area. Click on any shop that interests you, get more information regarding what the client is asking, and then apply to that shop. Opportunities are posted to the job Board as they arise. Check back often for new opportunities and select email notifications on your shopper profile to get an email each time something in your area becomes available.
Prepare for the mystery shop/audit/evaluation
Review the client specs and guidelines for conducting the shop.
Conduct the mystery shop/evaluation/audit
Not all shops/evaluations/audits are conducted in person. Some are online website shops and some are by telephone.
Submit completed report, receipts and photos
And that’s it! You have successfully completed your evaluation…but have you? Great evaluators check their registered email address daily to see if the research editor has any questions regarding your shop.
Payment amounts are agreed in advance of each mystery shop or audit. If a purchase is required at the client’s location, the client will set and pay the reimbursement amount through Confero.
Payment Policy and Paypal
Our payment policy is fully shown in the Independent Contractor Agreement which you will accept before your account may be considered to provide services to our clients.
The Independent Contractor Agreement (ICA) is waiting for you to read and accept as part of your new registration. If you are already registered and your ICA is out of date, you will find this document in your Extended Shopper Profile. Log into your profile, click the link, read the agreement, and then accept. This agreement must be accepted before you can be considered to provide services to our clients.
Other Opportunities at MSPA
a great resource for shoppers to learn about different industry projects, complete with a full Opportunity Board where you may search to see what is open and available in your area. Dozens of reputable mystery shopping companies advertise their opportunities at the MSPA. Here you will have access to an ever-growing list of reputable companies to conduct business with.
Privacy and Personal Information
Confero, Inc. (“Confero”, “company”, “we”, “us”, “our”) is committed to protect the privacy of its Independent Mystery Shoppers (“IMS”) and has created a secure environment to ensure the privacy and security of personal information.
What Our Shoppers Say
I have been a shopper with Confero for almost 8 years. They offer competitive shopper compensation and a great variety of shop options that have exceeded my expectations. What I love most about Confero is the staff and the family culture. They truly care about their shoppers as well as the level of service they provide to their clients.
Privacy & Cookies Policy
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