Curious About Mystery Shopping?
Have you ever thought about becoming a mystery shopper? It’s a flexible way to earn extra income while experiencing everyday places you already visit.
When you complete this form, we’ll email you a helpful booklet that explains how mystery shopping works. That email will also include a link to register as a Confero mystery shopper.
How Mystery Shopping Works
When businesses want to evaluate their customer experience—such as in retail stores, restaurants, banks, or through telephone customer service—they partner with Confero.
We create mystery shopping opportunities based on those needs and then notify independent contractors who are registered with us. That could be you.
You choose which opportunities fit your schedule and interests.
Qualifications to Register as a Confero Mystery Shopper
To register, you’ll need to:
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Be 18 years or older
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Have reliable transportation
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Maintain a working email address
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Own a smartphone, tablet, or computer with internet access
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Complete the Confero mystery shopper registration
Get to Know Confero’s Resources for Mystery Shoppers
When you explore the Mystery Shopper & Auditor section of our website, you’ll find helpful resources designed to get you oriented and confident. You’ll learn how to find available gigs in your local area — or even while you’re traveling.
Watch Your Email Inbox
When mystery shopping opportunities become available in your area, Confero’s schedulers may contact registered independent contractors directly to let them know about a new shop.
Because our clients have locations across the country, opportunities change frequently. Be sure to check the gig board often to see what’s available where you live or where you’ll be traveling next.
Stay Connected on Social Media
Confero also shares helpful tips and current mystery shop opportunities through social media.
Why follow Confero?
Each week, we highlight available opportunities, share industry insights, and connect with our active online mystery shopper community. We also host occasional contests and engagement activities — you’re welcome to join in.
Follow us on:
Learn More on the Confero Mystery Shopper Blog
Another great way to learn about mystery shopping is through our Mystery Shopper Blog.
We share insights about:
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What mystery shoppers do
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Why companies partner with Confero for customer experience research
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Tips for independent contractors getting started
If you’re new, New Confero Mystery Shopper's First Steps to Success is a helpful place to begin.
Keep scrolling to learn more about mystery shopping with Confero and how our programs work.
Our Clients
Types of Mystery Shops & Audits
Restaurants, Retail Stores, Grocery Stores, Hotels, Airports, Amusement Parks, Entertainment Venues, Auto Sales, Automotive Services, Financial Services, Banks, Insurance companies, Medical Practices, Lawyers Offices, Government Entities, Consumer Brands & Marketing Agencies
Shopper and Auditor Process Flow
Confero has been in business since 1986. We are an A+ rated BBB Accredited Business and a member of MSPA-Americas, the trade association for mystery shopping . Welcoming new mystery shoppers and auditors is always exciting to us.
Interested in joining us? Click on the links below to get started.
When mystery shoppers shop, we use two different reporting platforms for questionnaires. So, please register with both. Next, a new window will open when you click on each link. Then, just follow the prompts to complete your registration.
Two Online Platforms to Submit Mystery Shop Reports –
Compass™/Sassie reporting platform: https://www.conferocompass.com/shoppers/GotoSignup.php
ShopMetrics reporting platform: https://confero.shopmetrics.com/auth/index.asp#signup
That’s it! You’ll be on your way to becoming a mystery shopper.
Read on for more information about mystery shopping.
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Register
Sign up with your contact information. Next, read and accept the Independent Contractor Agreement. Then, answer some questions to help you find evaluations you would be interested in conducting. -
Download apps (optional)
Various apps are used by different mystery shopping companies to advertise their unfilled evaluations. Take advantage of every resource and check out the various apps to help you locate more opportunities beyond Confero. -
Check the Job Board
Here you will find all the available opportunities in your area. Click on any shop that interests you, get more information regarding what the client is asking, and then apply to that shop. Opportunities are posted to the job Board as they arise. Check back often for new opportunities. Also, select email notifications on your shopper profile to get an email each time something in your area becomes available. -
Prepare for the mystery shop/audit/evaluation
Review the client specs and guidelines for conducting the shop. -
Conduct the mystery shop/evaluation/audit
Not all shops/evaluations/audits are conducted in person. Some are online website shops and some are by telephone. -
Submit completed report, receipts and photos
That’s it! You have successfully completed your evaluation…but have you? Great evaluators check their registered email address daily to see if the research editor has any questions regarding your shop. -
Get Paid
Payment amounts are agreed in advance of each mystery shop or audit. If a purchase is required at the client’s location, the client will set and pay the reimbursement amount through Confero.
