Register
Sign up with your contact information, read and accept the Independent Contractor Agreement and answer some questions to help you find evaluations you would be interested in conducting.
Returning #Confero Shopper? Click here to go to Shopper Center.
Are you “mystery shopping curious”? Would you like to know more about this fun side gig? Terrific! Here are some points that most people like to know as they consider this new side hustle.
How Does Someone Become a Mystery Shopper that Contracts with Confero?
First, did you know that mystery shoppers are independent contractors? This means they are not employees of the companies that they mystery shop on behalf of when they conduct shops, audits, surveys, etc. Therefore, as a mystery shopper you are your own boss and get to choose which shops you wish to conduct.
Would You Like to Learn More About Mystery Shopping?
Yes? Confero has created an informative booklet that explains more about mystery shopping and the mystery shopping industry. To get a copy, please follow this link and submit your information to receive this booklet. There is no obligation in doing this. Confero is simply sharing information with you.
Would you Like to Register to Become A Mystery Shopper?
Yes? Please register at the links below. Sassie/Compass and ShopMetrics are mystery shop platforms that Confero uses to share information on gigs and give mystery shop contractors access to the mystery shop surveys, brand audit lists, etc.
Are There Different Types of Mystery Shops?
Yes. In store mystery shops are the ones that most people are aware of happening. In these shops, a mystery shopper goes into a retail location and is a customer. The mystery shopper will ask certain questions, observe certain things and, occasionally, be asked to take a covert photo or two. Immediately after they leave the location, they would input that information into the survey on either the Sassie or ShopMetrics system and submit what they observed. The goal is to do this all without being identified as a mystery shopper.
Brand audits have you observe marketing posters, what employees say, etc. when a mystery shopper does that type of shop. On a compliance shop, a shopper is testing to be certain that employees follow the law when selling highly regulated items like alcohol or tobacco. Essentially this all means, “Did they card you?” and verify that you are eligible to make the purchase. These are just a few of the other in retail locations types of shops Confero offers.
In addition to these shops, Confero offers telephone shops where mystery shoppers call a business and report how the phone call went. Were your questions answered well, did the employee identify themselves, etc. are typically questions on these types of surveys.
Beyond these mystery shopping surveys, contracts to purchase on a retail location’s app and observe how that process works are common. Some of the grocery store chains that Confero works with like to test their curbside pick up service. Therefore, we offer curbside grocery contracts from time to time.
How Does One Stay Informed About What Contracts Confero is Currently Offering?
Confero contracts change often! So, this is a great question. As Confero is enlisted to help different companies across the United States, mystery shop contracts are offered across the country. These change month to month and even week to week as shops are done by shoppers and more are added to the gig boards by Confero.
Once you are registered in the Sassie/Compass and ShopMetrics apps, you will have insight into their Job Boards and see the Confero shops available. Additionally when you register in these systems, if you check yes to receive emails about shops in your area, the computers will automatically send you an automated email when a shop becomes available near you.
Confero actively shares new mystery shop contract opportunities through our social media channels. We always use this hashtag – #Conferogigs. This helps mystery shoppers easily find our shops utilizing #Conferogigs in searches.
Follow us on one of our social media platforms – Facebook, Instagram, X, Pinterest or YouTube to see videos highlighting the latest opportunities. Each week Confero selects a few shops to highlight in an opportunity reel and monthly, Confero shares regional opportunity videos through these channels.
Mystery shoppers can find #Conferogigs in their home area or when they are traveling easily through these resources.
Confero Shares Information to Assist Mystery Shoppers with Insights
Regularly, Confero shares insights on the mystery shopping industry, behind the scenes of mystery shopping companies, hear from an experienced mystery shopper, etc. through our blog. Learn in more detail about the industry and stay informed as a contractor through the Confero Mystery Shopper Blog.
Ready to Become a Mystery Shopper?
Confero is always looking for new mystery shop contractors to work with!
Please consider learning more about the industry or registering below on the mystery shop platforms today. Start your fun side gig now and contract with Confero.
Thank you for taking the time to consider becoming a mystery shop contractor and working with Confero.
Compass / Sassie
Shopper/Auditor Sign In
ShopMetrics
Shopper/Auditor Sign In
Process
Shopper & Auditor Process Flow
When our clients need mystery shopping or auditing services, we reach out to the independent contractors who have registered with us.
Mystery shopping and auditing opportunities are for independent contractors only. You must be at least 18 years old, have reliable transportation, and a smartphone, tablet, or computer with internet access to register.
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Download apps (optional)
Various apps are used by different mystery shopping companies to advertise their unfilled evaluations. Take advantage of every resource and check out the various apps to help you locate more opportunities beyond Confero. -
Check the Job Board
Here you will find all the available opportunities in your area. Click on any shop that interests you, get more information regarding what the client is asking, and then apply to that shop. Opportunities are posted to the job Board as they arise. Check back often for new opportunities and select email notifications on your shopper profile to get an email each time something in your area becomes available. -
Prepare for the mystery shop/audit/evaluation
Review the client specs and guidelines for conducting the shop. -
Conduct the mystery shop/evaluation/audit
Not all shops/evaluations/audits are conducted in person. Some are online website shops and some are by telephone. -
Submit completed report, receipts and photos
And that’s it! You have successfully completed your evaluation…but have you? Great evaluators check their registered email address daily to see if the research editor has any questions regarding your shop. -
Get Paid
You should receive an email when your payment is pending to arrive in your PayPal account. Payment amounts are agreed in advance of each mystery shop or audit. If a purchase is required at the client’s location, the client will set and pay the reimbursement amount through Confero.
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Contractor Agreement
The Independent Contractor Agreement (ICA) is waiting for you to read and accept as part of your new registration. If you are already registered and your ICA is out of date, you will find this document in your Extended Shopper Profile. Log into your profile, click the link, read the agreement, and then accept. This agreement must be accepted before you can be considered to provide services to our clients. -
Other Opportunities at MSPA
A great resource for shoppers to learn about different industry projects, complete with a full Opportunity Board where you may search to see what is open and available in your area. Dozens of reputable mystery shopping companies advertise their opportunities at the MSPA. Here you will have access to an ever-growing list of reputable companies to conduct business with as one mystery shops.
Mystery Shopping Benefits
Top Reasons to Start Mystery Shopping and Auditing!
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Be your own boss.
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Choose the hours, days, and locations you wish to conduct your evaluations/audits/shops.
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Help clients fine tune their processes in person and/or via telephone.
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New experiences each time you conduct an evaluation.
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Meet new and interesting people.
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Provide services for our exciting On-the-Spot Reward shops. Make someone’s day!
Compass / Sassie
Shopper/Auditor Sign In
Not Yet registered? Register here
ShopMetrics
Shopper/Auditor Sign In
Not Yet registered? Register here
Our Clients
