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800-326-3880

Customer Surveys

Confero’s customer surveys help businesses capture honest feedback from real customers, measure satisfaction and loyalty, identify operational strengths and weaknesses, and guide actionable improvements. Our customer survey solutions deliver reliable insights that support better decision-making and stronger performance across locations.This page is about customer surveys. 

Summary
Customer Surveys
Service Type
Customer Surveys
Provider Name
Confero, Inc., Telephone No.800-326-3880
Area
United States
Did you know that Confero's services can improve customer insight programs?
Experience

The brand with the best experience usually wins.

  • Ask customers about specific brand or visit experiences.
  • Provide an on-going way for customers to communicate feedback to you.
  • Survey customers where they are: on the web, telephone, in-app, online or at your locations
  • Track your metrics: Our team can help you define them
  • Track Net Promoter Score (NPS)
  • Combine with Social Media Monitoring to understand your customers more fully.
Customer Survey Assistance from Confero Customer Research makes customer feedback data usable.
Survey

We offer many ways to survey customers. All integrate on our reporting platform.

  • Survey customers in your app or ours.
  • In-bound telephone customer feedback surveys using interactive voice response (IVR)
  • Web based surveys
  • In-store interviews
  • Outbound telephone interviews
Case Studies

Case Studies

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What Our Clients Say

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Why Confero

Why us

Our Clients

Our Clients