Confero Mystery Shopper Blog

If your schedule changes, your mystery shop doesn’t have to fall apart. Here’s how to update your due date and start date directly inside your shopper portal — plus a few tips most shoppers miss.

After you submit a mystery shop, your report moves through a review and analysis process that helps brands improve service. See how your work becomes meaningful business insight.

Mystery shoppers do far more than complete assignments. Your observations, timing, and reports fuel customer experience research that brands rely on to improve service and solve real problems.

Mystery shopping doesn’t have to feel solitary. At the first-ever Confero/MSPA meetup, shoppers shared real tips, stories, and confidence. Laura’s personal reflection shows how peer learning builds community, sharpens skills, and adds side-hustle polish. Discover why networking matters—and why ShopperFest in June is the next big chance to grow your mystery shopping business.

Referring friends to mystery shopping doesn’t reduce your opportunities — it actually creates more. Discover how referrals strengthen our shopper community, help meet rotation requirements, and open the door to new assignments for everyone.