Shopper News

Important:  Issues with Scheduler and Mystery Shopper Emails

Jun 18, 2014 by Confero Inc.


Confero Warns About Mystery Shopping Scam Using the Name Diane Holley

Jun 06, 2014 by Confero Inc.


Join us! Confero President Elaine Buxton to Speak During Mystery Shopper Conference Call

May 20, 2014 by Confero Inc.


Job Opening Announced: Mystery Shopping Project Coordinator (Scheduler, Recruiter)

Apr 02, 2014 by Confero Inc.

Immediate Opening in our Cary NC office!

The Project Coordinator's role is to schedule shoppers for specific projects, monitor their performance and timeliness, recruit additional shoppers when necessary and assist our Client Services Managers with other project details as they arise.   Working hours are flexible and can include some work from home. We would like a regular schedule of work in our office each business day sometime between 9 AM - 5 PM, of 5-6 hours per weekday Mon-Fri. Remaining work hours can be done from a remote location (home) on evenings/weekends.


  • Contacting shoppers via e-mail or phone
  • Following up on assigned shops which have not yet been received
  • Juggling the (sometimes) competing demands of the client's deadlines and the availability of the shoppers


Direct Deposit Option Announced for US Mystery Shopper Payments

Nov 18, 2013 by Confero Inc.

You asked for it!  We got it!  Mystery shoppers in the United States may now choose to be paid via direct deposit. The option to be paid via PayPal is still available, as well.

To select payment via direct deposit, log into your Shopper Profile at  Under Payment Information, 


Job Board Update

Oct 31, 2013 by Confero Inc.

Update: You may notice that the new "Map" version of our Job Board has been reverted to look of the the original Job Board. This has been done for maintenance reasons - at this time we estimate that the Map version will return on Monday, November 4th.  Until then, the fully functional original Job Board is available for your use.


Improved Mystery Shopping Job Board Launched

Oct 03, 2013 by Confero Inc.

Our new and improved Job Board with maps is now LIVE! Now mystery shoppers can zero in on the mystery shops and audits most relevant to them with little time and no hassle!  In addition, we've added a customizable filter based on type of mystery shop or audit  (i.e. retail; casual dining; etc.), so now mystery shoppers have the option to see only the types of shops they're actually interested in. 


Mystery Shopping: Customer Service Eyes At RDU

Mar 19, 2013 by Confero Inc.

Thank you RDU Airport shoppers!

RDU Airport blogs about how mystery shopping reports are used to keep service levels exceptional. "Mystery shopping is used to gauge how well our front line employees are doing everyday to accomplish our shared customer service mission."

If you travel to/from RDU, check with us to see if we have mystery shops available for you during your trip. You can register your interest


“..So I Bagged Myself” and Other Funny Mystery Shopper Comments

Nov 28, 2012 by Confero Inc.

Bag over headWe are constantly reminded of why our quality assurance process is so valuable to our clients. Despite ever-smarter technology, there is no replacement for an actual review of a report before it’s released to our client. Spell check can’t and won’t uncover all errors!

In 2011, we posted an article highlighting some mystery shopper funnies that Confero’s team had encountered over the years. We were surprised at all the positive feedback from those who enjoyed reading them. Given its popularity, we decided to post more humorous quotes this month.

  • “There were no baggers helping the cashier so I bagged myself”.
  • “I ordered tuna and the server went into a drawer for it.”


Are You Getting the Right Mystery Shop Offers from Confero?

Nov 16, 2012 by Confero Inc.

Your Extended Shopper Profile is your ticket to getting the right shop offers from us. The information in your ESP allows us to let you know about shops that would most likely interest you. If you have not visited your profile lately, please log in and click on your Shopper Profile. Click on the Update button to the right of the Extended Shopper Profile.