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800-326-3880

Social Media Monitoring

Confero’s social media monitoring services help businesses track customer feedback, brand mentions, trending issues, and competitor activity across platforms. Our monitoring programs deliver clear, actionable insights that support reputation management, customer engagement, and service improvement.      

Summary
Confero Offers Social Media Monitoring Assistance for Businesses
Service Type
Confero Offers Social Media Monitoring Assistance for Businesses
Provider Name
Confero, Inc., Telephone No.800-326-3880
Area
United States
Description
Confero’s social media monitoring services track brand mentions, customer comments, trending issues, and competitor activity to support reputation management and customer engagement.
Learn more about Confero's online reputation monitoring and customer sentiment review on this web page.
Save hours

Save hours of work. Respond to and engage with customers quickly.

  • Easily respond to customer reviews from anywhere
  • See all customer reviews in one place
  • Save hours of work. Reply to online reviews in one centralized place, quickly, on the fly or with templated responses.
  • Sentiment analysis using AI assigns scores to unrated text like tweets and Instagram posts so metrics can be tracked on sites that do not offer ratings.
  • Location level monitoring for franchisees and multi-unit operators.
  • Corporate and brand level monitoring for franchisors, brands, agencies, and corporate marketers.
  • Our services even monitor online location profiles to make sure addresses. phone numbers and operating hours are consistent on all platforms.
Confero helps with social listening for businesses.
Social media

Standalone or integrated with other research

Social media monitoring services are available as a standalone service

-or-

As a complement to your mystery shopping, onsite audits, compliance, and customer survey services.

Everything rolls up neatly into our reporting platform. Clients can monitor mystery shopping, compliance audits and social media listening, and response from one dashboard.

 

Case Studies

Case Studies

Testimonials

What Our Clients Say

Latest Blogs

Blogs

  • Social Media Monitoring: Need help?

    04 Apr, 2025 by Confero Inc.
      For most consumers, the buying process begins and ends with online reviews, yet many companies don’t have resources to monitor online reviews and reply...
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Why Us

Why Confero

To Learn More or Get Started

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Our Clients

Our Clients