Reporting at a Glance 1: Confero’s “EKG”  Report Shows Where to Focus Your Efforts

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Mar 19, 2019 by Confero Inc.

Do you find yourself  spending a lot of time digging through mystery shop reports to draw conclusions?  Looking for the exact information you need if not in the right place is time consuming.  Confero’s Dragon EKG report goes beyond mystery shop scores and does this job for you. This report allows you to make the most of your mystery shop data.  For example, view the five top improvable questions for your mystery shop survey. With this report, you get a powerful look into how improving certain questions can improve mystery shop scores overall. EKG shows areas that contribute most to low scores. You can also learn which stores to focus on, as the report shows the bottom five locations within your target level. Click on the video above to check it out!

Tagged: confero compass reporting system, mystery shopping reporting, secret shopping reporting, customer survey reporting,

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