Author: Ruth Logsdon

May 1, 2025 Thanks to an alert Confero Shopper, our team was alerted to another email scam using Confero’s name. Please be alert and do not respond to Margot Lane via email with the subject line “Application Accepted.” Full email is pictured in the graphic accompanying this Consumer Protection Alert. Margot Lane or Lane Margot […]

  Brand Auditors: The Role of Secret Shoppers Revealed? What is That About? When you hear the term secret shopper it sounds so mysterious, right? What do mystery shoppers really do? How are mystery shoppers actually brand auditors? Do they really help businesses improve? Have You Ever Wondered How Mystery Shoppers Are the Solution for […]

Are you a New Confero Mystery Shopper? Welcome!   Here are a few ideas to get your new mystery shopping side gig off to a great success. Have fun and help businesses in your area improve while getting paid to evaluate them! What are the first steps to success as a Confero mystery shopper?   […]

As 2025 begins, this list of 25 Recommendations for Customer-focused Organization may be a useful tool to think through your customer service review. Now is a terrific time to take stock of what is working well and what may need to be improved with a frontline customer service review. 25 Recommendations for Customer-focused Organization Speak […]