Category: What Mystery Shoppers Do

In this 2010 interview by WRAL’s 5 on Your Side, Monica Laliberte sits down with a real mystery shopper to learn what mystery shopping truly is in this interview – “Mystery Shopper Shares Secrets of the Job”. Also, Monica speaks with Elaine Buxton about what companies are looking for when research themselves with mystery shoppers. […]

You have finished your mystery shop, have your notes and are ready to write your report. How much detail should you include? Was that an important detail or not? 

Here are some tips to help you when you fill out your next report. 

  Brand Auditors: The Role of Secret Shoppers Revealed? What is That About? When you hear the term secret shopper it sounds so mysterious, right? What do mystery shoppers really do? How are mystery shoppers actually brand auditors? Do they really help businesses improve? Have You Ever Wondered How Mystery Shoppers Are the Solution for […]