Mystery Shopper Shares Secrets of the Job – WRAL
June 9, 2025In this 2010 interview by WRAL’s 5 on Your Side, Monica Laliberte sits down with a real mystery shopper to learn what mystery shopping truly is in this interview – “Mystery Shopper Shares Secrets of the Job”. Also, Monica speaks with Elaine Buxton about what companies are looking for when research themselves with mystery shoppers. […]
Elaine Buxton Elected President of the Mystery Shopping Providers Association Board of Directors
February 10, 2010Elaine Buxton Elected President of the Mystery Shopping Providers Association Board of Directors Elaine Buxton, president of Confero, Inc. (www.conferoinc.com), a national customer experience measurement firm, has been elected president of the board of directors for the Mystery Shopping Providers Association (MSPA). The MSPA is an organization dedicated to improving the quality of service in […]