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4 Tips for Managing Tablets & the Restaurant Guest Experience
February 27, 2015Tablets at the table offer benefits, but how do you measure their effectiveness in providing a better guest experience?
How do tablets change the server’s role with the diners?
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Uncovering Customer Opinions on Wait Time
October 5, 2010The fact that customers don't like to wait is no surprise, especially in a digital era when consumers access many services immediately and on demand. A recent study showed that 69% of those surveyed said that they had to wait for an appointment with a service or utility provider, or some other type of delivery.