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Confero President discusses Customer Service on WRAL-TV
February 17, 1999Raleigh, NC. — February 16, 1999 — Elaine Buxton discussed local customer service with WRAL-TV reporter Ericka Lewis today , following the annual release of the American Customer Satisfaction Survey. This year’s results showed that after handing out bad service for years, retailers may finally be doing something right. Ms. Buxton discussed the use of […]