Author: Ruth Logsdon

A day in the life of a mystery shopping scheduler, shares Robin Upchurch’s personal experience on how mystery shoppers are  assigned shops, supported and appreciated. Thank you, Robin for sharing! Behind the Scenes with Robin: A Day in the Life of a Mystery Shopping Scheduler by Robin Upchurch When people think of mystery shopping, they […]

In this 2010 interview by WRAL’s 5 on Your Side, Monica Laliberte sits down with a real mystery shopper to learn what mystery shopping truly is in this interview – “Mystery Shopper Shares Secrets of the Job”. Also, Monica speaks with Elaine Buxton about what companies are looking for when research themselves with mystery shoppers. […]

How to spot mystery shopping scams is still a relevant topic for preventing fraud in the mystery shopping industry. In the age of the internet and side hustles, these scams continue to take advantage of unsuspecting folks. In 2010, WRAL’s Monica Laliberte interviewed Elaine Buxton on How to Spot Mystery Shopping Scams. How to Spot […]

May 1, 2025 Thanks to an alert Confero Shopper, our team was alerted to another email scam using Confero’s name. Please be alert and do not respond to Margot Lane via email with the subject line “Application Accepted.” Full email is pictured in the graphic accompanying this Consumer Protection Alert. Margot Lane or Lane Margot […]

  Brand Auditors: The Role of Secret Shoppers Revealed? What is That About? When you hear the term secret shopper it sounds so mysterious, right? What do mystery shoppers really do? How are mystery shoppers actually brand auditors? Do they really help businesses improve? Have You Ever Wondered How Mystery Shoppers Are the Solution for […]