Author: Admin

Tips for getting the perfect shot while mystery shopping! 

Confero Consumer Protection Alert – Warning about Recent Email Scam: Belinda Ramos and N. William Brock An email/Craigslist scam has been uncovered with Confero’s name fraudulently used within the follow up communications.  The emails were sent to consumers the week of September 21st.   Within the email, the scammers claim that they received the person’s email […]

At the store level, stats are worthless without a coach to personalize the information, relate it to the team, and translate it in a concise way to keep employees up to date.  Here are five ways to make sense of mystery shopping data.

An email address at Conferoinc.com has been spoofed by an outsider who is sending email messages out with the subject "Job Opportunity Opens". The message appears to have been sent from info@ our domain address. This message was not sent by Confero and was not authorized by Confero to be sent on its behalf. If there is a link in the email message, please do not click on it. Confero posts jobs on it's mystery shopping job board to those who have submitted a profile for consideration for mystery shopping. Mystery shoppers are notified of mystery shopping projects when they become available. The subject "Job Opprtunity Opens" is never used. A recipient of this spoofed email message kindly sent us a copy of the contents and the

Confero  announced that Elaine Buxton, president and CEO, was recently interviewed for the Ratchet and Wrench article,“Acquiring Customer Feedback.”   In the article, Elaine elaborates on nine important points for implementing of a mystery shopping program.  She explains how factors such as benchmarking, conducting mystery shops regularly and announcing the result all help create a mystery […]