Category: Mystery Shopper Hub

Mystery shopping offers flexibility and independence — and understanding how your income is reported is part of that independence. Here’s how to locate your PayPal tax forms and what to know before filing.

If your schedule changes, your mystery shop doesn’t have to fall apart. Here’s how to update your due date and start date directly inside your shopper portal — plus a few tips most shoppers miss.

After you submit a mystery shop, your report moves through a review and analysis process that helps brands improve service. See how your work becomes meaningful business insight.

Mystery shoppers do far more than complete assignments. Your observations, timing, and reports fuel customer experience research that brands rely on to improve service and solve real problems.

Mystery shopping doesn’t have to feel solitary. At the first-ever Confero/MSPA meetup, shoppers shared real tips, stories, and confidence. Laura’s personal reflection shows how peer learning builds community, sharpens skills, and adds side-hustle polish. Discover why networking matters—and why ShopperFest in June is the next big chance to grow your mystery shopping business.