Tag: elaine buxton

CARY, N.C.—Confero, Inc. a national customer experience measurement firm, has announced that Elaine Buxton, president, has been named to the Enterprising Women Advisory Board for Enterprising Women magazine. Enterprising Women magazine is the nation’s only women-owned magazine published exclusively for women business owners. It chronicles the growing political, economic and social influence and power of […]

Confero President Elaine Buxton Elected To Mystery Shopping Providers Association Board Of Directors CARY, N.C. — Confero, Inc., (www.conferoinc.com), a national customer experience measurement firm, has announced that Elaine Buxton, president, has been elected to the Mystery Shopping Providers Association (MSPA) of North America’s 2009 board of directors. With more than 200 members worldwide, the […]

A recent experience in Orlando International Airport clearly reminded me why the phrase “no problem” could easily be associated with the phrase “no service.’
I had just placed an order at a quick service restaurant, and was handed my order in a bag, along with a cup to fill at a self-service station. At this point in the transaction, I said, “Thank you.” The efficient employee then said, “No problem.”

Confero, Inc. Recognized As Top Business By DiversityBusiness.com CARY, N.C. March 11, 2009. Elaine Buxton, president of Confero, Inc., (www.conferoinc.com), has announced that the firm has been selected as one of the Top 100 Women-Owned Businesses in North Carolina for 2008 by DiversityBusiness.com. DiversityBusiness.com conducted its ninth annual survey of more than 650,000 businesses in […]

Confero President serves on Industry Panel at Mystery Shopping Providers Association Conference Miami, FL-September 25, 2008 — Elaine Buxton of Confero, Inc. served on an industry panel discussion today at the Mystery Shopping Providers Association (MSPA) annual conference. The discussion entitled “Recognizing and Dealing with Fraudulent Shoppers” was presented to members of MSPA North America. […]