Author: Janet Morrison

Over the years, we’ve learned a few things about mystery shops with prizes, including how to make the biggest impact with your team.  Now that businesses have reopened after the Covid-19 crisis, getting the most from your customer experience measurement budget is more critical than ever, and that means spending funds on prizes that will […]

Ever wanted to know quickly which of your managers act on mystery shop results, and what actions they have taken?  We thought so!  With action plans, learn how managers respond and when to mystery shop concern areas. Some advantages of action plans are: Easy set up. Your information and hierarchy are already in our system.  […]

We learned today that a scammer is using the Confero name and an employee name to try to trick consumers into providing information about themselves. The scammer added a false post through LinkedIn and the positions were listed as Office Admin/Shoppers positions. This person claims to be Paul Jacobi, an employee of Confero.  The email […]

Confero received information today on a scammer who is using the Confero name to try to trick consumers. The scammer added a false post through Facebook. This person claims to be an employee of Confero named Filip Horvath.  We have no such employee at Confero.  The post says that there are open job positions in […]

Confero received information recently on a scammer who is using the Confero name to try to trick consumers. The scammer initiated contact through FaceBook. This person claims to be an employee of Confero and sends emails/texts to consumers offering fake mystery shopping tasks that pay $300 each. The scammer is falsely using the name of […]