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Confero named Finalist in 13th Annual Stevie® Awards for Women in Business

Oct 11, 2016 by Confero Inc.

CARY, N.C. – Elaine Buxton, CEO of Confero, Inc., (, has announced that the national customer experience measurement firm has been named a Finalist in the 13th annual Stevie® Awards for Women in Business, and will ultimately win a Gold, Silver, or Bronze Stevie Award in the program.

The Stevie Awards for Women in Business honor women executives, entrepreneurs, employees and the companies they run – worldwide.  The Stevie Awards have been hailed as the world’s premier business awards.

Gold, Silver and Bronze Stevie Award winners will be announced during a gala event at the Marriott Marquis Hotel in New York on Friday, November 18.  Nominated women executives and entrepreneurs from the U.S.A. and several other countries are expected to attend.   The event will be broadcast on Livestream and the pre-show from the red carpet will be streamed on the Stevie Awards’ Facebook feed.

Confero earned the finalist distinction in the Company of the Year (Business Services companies with 10 or more employees).

Confero is among more than 1,500 entries


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Confero CEO Elaine Buxton Elected Chair of Better Business Bureau (BBB) of Eastern North Carolina

Jan 26, 2016 by Confero Inc.

Elaine Buxton, Confero president and CEO, will serve as chair of Better Business Bureau (BBB) of Eastern North Carolina’s board of directors for 2016. Elaine previously served as vice chair for the organization in 2014 and 2015.


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Warning: People are attempting to Defraud Consumers out of Money Using Confero’s Name

Aug 21, 2015 by Confero Inc.

Recently, Confero received information on various scams where consumers receive an email through LinkedIn from someone appearing to be sending along a job opening announcement.  The recipients receive these suggestions from persons they know or are connected to on LinkedIn through groups, so they appear to be legitimate.

The LinkedIn profiles of the people sending these messages may have been hacked or they may be fake LinkedIn profiles or some combination.  The scams vary, but most include a request for your personal information, including name, address and phone number to “sign up” and the promise of a high paying assignment, for example one which pays  $300 shop fee. 

The scammers use the names of reputable mystery shopping companies in order to win the trust of victims.


Mystery Shops:  How often? How many?

May 29, 2015 by Elaine Buxton

Do these two questions about your mystery shopping program have you puzzled? Problem solved!  Timing and frequency of shops go hand in hand.  Based on our decades of experience, here are five things to consider:


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Program Guide: Guide to ReCalibrating Your Mystery Shopping Program [Infographic]

May 29, 2015 by Confero Inc.

Organizations evolve. Operations change. And, over time, the criteria and focus of your mystery shopping program should be double checked to make sure it's still on target. This checklist includes considerations for rethinking your mystery shopping program. 



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