Customer Experience Measurement Firm Recognized In Two Categories
CARY, N.C. – Elaine Buxton, CEO and president of Confero, Inc. (https://www.conferoinc.com), a national customer experience measurement firm, has announced that the firm has been named a finalist in two categories in the fifth annual Stevie Awards for Sales & Customer Service. Confero has been recognized in the Customer Service or Call Center Consulting Practice of the Year category and the Customer Service Management Team of the Year category. The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows, including the prestigious American Business Awards.Winners will be announced during a gala banquet on Monday, Feb. 21 at the Eden Roc Renaissance Hotel in Miami Beach, Fla.
“It is an honor to be named a finalist in two categories in the 2011 Stevie Awards for Sales & Customer Service,” said Buxton. “This recognition is a true testament to the seasoned team we have cultivated at Confero, without which we would not be able to provide such excellent service to our customers. Our team continues to come through for clients on challenging customer experience and incentive projects.”
“Being named a finalist in the Stevie Awards for Sales & Customer Service is an important achievement,” said Michael Gallagher, president of the Stevie Awards. “It means that independent business executives have agreed that the nominee is worthy of international recognition. We congratulate all of the finalists on their achievement and wish them well in the competition.”
– Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
– More than 800 entries from organizations of all sizes and in virtually every industry were submitted to the 2011 competition, an increase of more than 60 percent over 2010. Details about the Stevie Awards for Sales & Customer Service and the list of finalists in all categories are available at http://www.stevieawards.com/sales.
– The Confero teamhasenjoyed such honors as being ranked on Inc. magazine’s Inc. 5000 list, distinguishing the firm as one of the nation’s top 5,000 fastest-growing privately held businesses, and being ranked No. 51 on the Top 100 N.C. Small Businesses list. In 2010, Confero was named to Carolina Parenting Inc.’s N.C. Family-Friendly 50 list for 2010, recognizing the firm for offering family-friendly employment programs, policies and opportunities.