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Seven Tips for Mystery Shopping Pilot Program
October 18, 2019Want to test the waters before entering into a full-scale mystery shopping program? A mystery shop pilot lets you do this. Narrow down what your team wants to accomplish and determine what employee behaviors and front line performance you want to measure with a pilot.
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RDU Airport Authority and Confero Finalists: 2019 Marketing Research and Insight Excellence Awards
October 8, 2019We were excited to learn that Confero's parking research projects for RDU Airport Authority have been named a finalist in the 2019 Marketing Research and Insight Excellence awards, in the category of
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Confero Team attends Independent Mystery Shoppers Coalition (IMSC) Conference
October 8, 2019Laura Leary and Shirley Clayton of Confero attended the IMSCconference held on October 3rd and 4th at the Drury Inn & Suites Phoenix Airport in Phoenix, AZ.
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Celebrating 33 years of Confero with 33 days of giving.
September 9, 2019Celebrating 33 years of Confero with 33 days of giving.
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Third Party Delivery and Mystery Shops
September 6, 20193rd party delivery services like DoorDash and Uber Eats reach your current guests as well as gain new ones with its convenience and ease of ordering. It’s just as important to measure the 3rd party delivery experience