Tag: secret shopper narratives

  • Shoppers Report It As They Hear And See It!

    June 16, 2011

    A few months ago, Confero revealed 25 mystery shopper comments that shed some interesting light on shopper experiences in a humorous way. We know our clients take mystery shopping reports seriously, as do we, but comic relief is always welcome, so we decided to share more funny comments. Enjoy!  

    • “Since there was not a bagger available, the customer bagged himself.”
    •  “The music was not on, but a few employees behind the counter were singing ‘Hotel California.’”
    • “When I entered the location, I saw one customer being hung up by the cashier.”