Category: Shoppers

  • The Dangers of Copy and Paste

    June 3, 2010

    Confero is excited to introduce guest blogger, Cathy Stucker. Cathy is the author of The Mystery Shopper’s Manual, the best selling guide to being a successful professional mystery shopper and blogs about the mystery shopping industry on her blog, The Mystery Shopper's Manual.  Confero President, Elaine Buxton first met Cathy several years ago during a Gold Shopper Certification seminar held by the MSPA when Cathy was working as a trainer for the Gold Certification program.    

     by Cathy Stucker, MysteryShoppersManual.com

    You just got back from shopping three locations of the same client. Each assignment used the same scenario, and they all went pretty much the same way. The temptation is to write the comments and narrative for the first shop, then copy and paste your words into the other two reports. A few changes of names and other details and you’re done, right?

    Wrong! Although recycling is a good thing, recycling comments and narratives in your mystery shop reports is not. Not only do some shoppers do this when they shop multiple locations of a company in the same day, they may copy and paste comments from shops done for the same client in previous months, or even shops done for competing businesses in the same industry. I even heard about one shopper who copied and pasted comments from the sample report provided by the mystery shopping company.

  • FTC Mails Redress Checks to Fraud Victims Who Lost Money Through MoneyGram’s Money Transfer System

    May 4, 2010

    Last week brought some great news for consumers who were victimized in some of the recent money-wiring scams.

  • Have you been a victim of a fake check scam?

    February 12, 2010

    You may already be aware of the fake check scams that have been attached to the mystery shopping industry for the past couple of years.

  • Confero warns consumers about fake check scams

    January 29, 2010

    Updated: 7/13/10

    We would like to remind consumers about the fake check scams that have attached the the mystery shopping industry for the past couple of years.

  • Consumer Alert: Updated 01/08/10

    January 8, 2010

    Confero was recently made aware of a new scam in the mystery shopping industry. Over the last few days, scammers posing as employees of the Mystery Shopping Providers Association have been contacting unsuspecting consumers with fake offers to become mystery shoppers.