Jul 29, 2019 by Confero Inc.
This is the first of several videos showing you the variety of reprming on store cleanliness.orting widgets that can be placed on your dashboard and how adjusting a variety of possible settings on them can display the results you need. This video focuses on the "sections" of the survey and the reporting hierarchy. Example: show how each region is
Jun 17, 2019 by Confero Inc.
This video includesThis is the first of several videos showing you the variety of reporting widgets that can be placed on your dashboard and how adjusting a variety of possible settings on them can display the results you need.
Apr 29, 2019 by Confero Inc.
Here's how to create your own custom dashboard views to highlight just the results you want to see. Create as many as you want. Save and share
Mar 19, 2019 by Confero Inc.
Do you find yourself spending a lot of time digging through mystery shop reports to draw conclusions?
Jan 29, 2019 by Confero Inc.
Change how you share mystery shopping outcomes with the team and improve results for future mystery shops.
Many clients receive emails with a link to the mystery shop result. Sometimes, managers forward or comment on the mystery shop, and copy a Confero team member, so we see their coaching comments to staff. The variety of feedback we see in terms of positive and negative coaching is eye opening!
What makes for action-oriented coaching for both good and bad mystery shopping results?