Blog

  • Fraudulent Confero “Recruiter” Chris Jordan added to list of fakes in scam

    March 14, 2009

    We have recently received requests asking that we validate the employment of Robert Preston, Micheal Thomforde, James Clayton, Paula Moore, Carlos Burnett and now Chris Jordan.

    None of these persons work for Confero. This is a scam.

    They are offering the chance to perform Western Union shops where shoppers receive money orders in excess of $800. The shopper is then asked to try to send the check to someone, while retaining $200 for their time involved in conducting the shop and answering a survey. The money orders prove to be forged and the shopper is personally responsible for covering the amount of the checks. Previously, they had sent emails from Gmail or hotmail accounts. More recently, they have begun to send emails that appear to be from Confero using frontdesk@conferoinc.com or info@conferoemployment.us in the From line of the email. When shoppers attempt to reply, a Gmail address appears.

    Please do not give any personal information to anyone via email. You may register through a secure server on our website if you wish to become a shopper with Confero. Please forward any correspondence you receive from anyone claiming to be a recruiter with Confero to us at info@conferoinc.com. Thank you for assisting us as we try to identify and stop these people. This scam is being run using the good names of multiple mystery shopping companies. Almost all of the emails share a similar format.

    Confero is a Charter member of the Mystery Shopping Providers Association (MSPA), which urges consumers who receive these offers to file a report by contacting the following:

  • Confero, Inc. Recognized As Top Business By DiversityBusiness.com

    March 12, 2009

    CARY, N.C. March 11, 2009. Elaine Buxton, president of Confero, Inc., (www.conferoinc.com), has announced that the firm has been selected as one of the Top 100 Women-Owned Businesses in North Carolina for 2008 by DiversityBusiness.com. DiversityBusiness.com conducted its ninth annual survey of more than 650,000 businesses in the United States for the awards, which are […]

  • Five (5) Key Considerations for On-The-Spot Rewards Mystery Shopping

    November 6, 2008

    On-the-spot rewards are an effective way to encourage employee participation toward attaining specific behaviors. They are especially effective when put into place for a limited time (to maintain excitement) and are simple to understand. Sometimes, revenue-generating behaviors may not seem natural to your team, but a simple suggestion, backed up by an offer to the customer, can increase revenue dramatically.

  • Customer Satisfaction Research vs. Mystery Shopping: A Dialogue Revisited

    October 30, 2008

    In our current economy, customer retention is at the forefront of good business strategy. Well-run companies know that keeping customers coming back, even in this difficult economic climate, will ensure success down the road. With so many businesses focusing on customer service strategy and so many approaches to customer experience measurement out there, I am often asked which measurement method works best.

  • Fraudulent “Recruiters” Robert Preston, Micheal Thomforde, James Clayton, and Paula Moore

    October 20, 2008

    Cary, NC — October 20, 2008 — We have recently received requests from people asking that we validate the employment of Robert Preston, Micheal Thomforde, James Clayton, and Paula Moore with Confero. None of these persons work for Confero. They are offering the chance to perform Western Union shops where shoppers receive money orders in excess of $800.